Helping customers embark on a transformative digitalization journey
The banking and financial services industry operates within the 'new normal' today. The sector is dominated by ever-tightening regulations, digital banking, and omnichannel customer experiences. Compressing costs, including high Run-the-Bank (RTB) costs, due to high FTE-based pricing models, is a top challenge for the industry. Succeeding in this environment requires industry players to strike a balance between operational optimization and the infusion of digital transformation. While technologies such as; Big Data, cloud, mobile, IoT and AI/ML are already transforming the way business is done, banks need to optimize data management further. Leveraging analytics will help the industry boost enterprise resilience, increase cross-selling opportunities, enhance customer value, and maximize their wallet share.
What we offer
Our rich experience in partnering with leading global banks and financial institutions enables us to offer comprehensive solutions that meet the evolving needs of the banking industry. Analytics and data management solutions aligned to our organizational strategy â€“ 'Automate Everything, 'Cloudify Everything and 'Transform Customer Experience,' are delivered through a process-driven approach, helping banks successfully embark on their 'data-to-digital' journey to achieve the desired end-to-end transformation of their operations.
The current decade has seen the travel & transportation (T&T) industry finally realizing the benefits of the radical technological changes of the past decade. In an increasingly digitalized world, customers are demanding more personalized messages, customized promotions and are increasingly unpredictable towards the messages they respond to. To create a truly personalized experience for the customer, Gracia Infosys has the relevant experience and capability to effectively mine multiple streams of data from across organizations and be able to integrate, harmonize and interpret that data instantaneously. With its innovation centric solutions, we are helping the T&T industry to realize greater revenue and bring in extra efficiency in their day-to-day operations.
From legacy to new generation technology, we will partner with you on your transformation journey supporting your business area. We have proven expertise in application transformation management (ATM), legacy modernization, advanced analytics, product engineering, digital assurance (testing), infrastructure management services, digital and business process services to deliver solutions for passenger travel, ticketing & reservations, cargo, revenue management, web-booking & e-Commerce, CRM & loyalty, crew management, MRO, baggage & airport operations.
We offer solutions and services to meet the needs of following industry sub-segments: